Privacy Policy

Last Updated: April 23, 2026

1. Overview

made by tie ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy describes how we collect, use, and share personal information in accordance with applicable laws, including the **California Consumer Privacy Act (CCPA)** as amended by the **California Privacy Rights Act (CPRA)** and the **General Data Protection Regulation (GDPR)**.

Notice at Collection

We collect the following categories of personal information to provide our services and manage our business operations:

  • Identifiers: Name, email address, IP address, and unique device identifiers.
  • Commercial Information: Project history, services purchased, and payment meta-data.
  • Internet Activity: Browsing history, search history, and interaction with our website.
  • Professional Information: Job title, company name, and professional background provided during consultations.

2. Sources of Information

We collect information from the following sources:

  • Directly from you: Via contact forms, emails, and project consultations.
  • Automatically: Through cookies and tracking technologies as you navigate our site.
  • Third Parties: From professional networks or referrals you have authorized.

3. Purpose of Processing

We process your data based on legitimate business interests (delivering services), contractual necessity (executing project agreements), and compliance with legal obligations. We use your data to:

  • Provide design and development services.
  • Communicate regarding projects and updates.
  • Analyze website performance to improve user experience.
  • Prevent fraudulent activity and maintain security.

4. Selling and Sharing of Information

We do not "sell" personal information for monetary compensation.

Additionally, we do not "share" personal information with third parties for cross-context behavioral advertising purposes. We only disclose information to service providers (like our CRM or hosting) who are contractually bound to use the data only for the purpose of helping us deliver our services.

5. Your CCPA/CPRA Rights (California Residents)

If you are a California resident, you have specific rights regarding your personal information:

Right to Know

You can request a report of what categories and specific pieces of personal information we have collected about you.

Right to Delete

You can request that we delete the personal information we have collected from you, subject to certain legal exceptions.

Right to Correct

You can request that we rectify inaccurate personal information that we maintain about you.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

6. Security and Retention

We implement industry-standard administrative, technical, and physical security measures to protect your data. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

7. Contact for Rights Requests

To exercise your rights, please submit a request to:
privacy@madebytie.com

We will verify your request by matching the contact information provided with our records. You may also designate an authorized agent to make a request on your behalf.